Should you wish to pursue a complaint against a key individual or representative of Mitigrisk

(Pty) Ltd, you should address the complaint in writing to us at complaints@mitigrisk.co.za

You can also request a copy of the Mitigrisk Complaints Management Policy from said e-mail address.

If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za  or Share Call number 012 762 5000 or https://www.faisombud.co.za/how-to-complain/ .

The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial adviser.